Chauffeured Solutions : Terms and Conditions

Terms and Conditions

Chauffeured Solutions Limited. (‘The Company’) agrees to hire to the customer (‘the customer’) the vehicle(s) upon the following Terms and Conditions.

The Hire Charge is payable in full at the time of the outward journey. (Unless prior arrangements have been agreed). The company will issue a receipt and confirmation for the booking.

Accounts are to be paid in full no more than 30 days from date of invoice.

The Customer shall be responsible for the conduct of ALL passengers. We reserve the right to invoice the customer for any losses, repairs, replacement or valeting costs resulting from any damage or fouling to the vehicle(s) or its/their fixtures caused by the customer or their clients.(minimum soiling charge £50)

The Company reserve the right to refuse to carry any passenger who is thought to be under the influence of alcohol or drugs at no loss or expense to ourselves.

The Company maintains a strict non-smoking policy in all its vehicles.

It is not permitted to carry or consume food or drink in any of our vehicles (apart from mineral water supplied by ourselves).

The company will not tolerate any verbal or physical abuse directed to its chauffeurs or any other staff.

Vehicles are fully insured for third party and passenger claims. However, whilst every care may be taken, customer’s personal property is carried entirely at their own risk and no responsibility can be accepted for loss or damage of/to those items.

Responsibility lies with the customer to ensure that baggage is accounted for and loaded into/unloaded from the vehicle prior to leaving the point of departure/arrival.

The Company will use reasonable means to ensure that the vehicle(s) arrive(s) at the agreed time and they reach their destination on time. Customers should make sure they leave sufficient time to reach their destinations. The company accept no responsibility whatsoever for any delays however caused.

The Company may if required substitute the vehicle hired if i.e.: Breakdown; Accident; Driver or Client delay out of The Companies control, for an alternative executive class of vehicle.

The Company allows a reasonable amount of luggage to be carried in its vehicles. Luggage which in the opinion of the driver amounts to excessive weight or amount will not be carried. A separate trailer can be supplied at an additional cost. Please ask if unsure.

The Company reserve the right to sub contract to other companies should the need arise.

CANCELLATION FOR CHAUFFEUR VEHICLES

24 HOURS PRIOR TO THE DATE OF TRAVEL; FULL AMOUNT OF TOTAL INVOICE CHARGED.

24 TO 48 HOURS PRIOR TO DATE OF TRAVEL; 50% OF TOTAL INVOICE CHARGED.

48 HOURS TO 7 DAYS PRIOR TO THE DATE OF TRAVEL 20% OF TOTAL INVOICE CHARGED.

AIRPORT TRANSFERS

The Company will endeavour to meet the client at the allotted place at the allotted time, we generally allow 45 minutes to 1 hour for international flights to clear after landing and 20 to 30 minutes for domestic flights to clear. Please phone if you are a light traveller or are delayed at baggage reclaim or customs.

Chauffeured Solutions Limited Reserve the right to amend or change its terms and conditions at any time without prior notice.